Frequently asked questions
How long will my limited-edition print take to arrive?
Please allow up to 2 weeks for your order to be shipped directly to you. Once we receive your order, we will place it in production immediately. You will receive tracking information the moment your order is mailed.
Are these prints archival?
Our fine art prints are designed to last, and are only printed on archival fine art papers using processes that maintain the details of our work. You will not be disappointed, the print is breathtaking and holds the highest details that are contained in the image.
What is a limited-edition print?
A limited-edition print is a group of prints made from an original artwork and produced only in a certain quantity. If the limited edition is 50, for example, then only 50 will be produced. Your print will be numbered (1/50 or 2/50. etc., as an example) and signed by the artist.
What is the policy on returns?
Our work is made to order, so we cannot accept returns. However if your print is damaged in transit, or in the very unlikely event that it arrives with a defect, we will replace it.
How will my print be packaged?
We are currently shipping ONLY in the U.S. Each of the 16" x 16" prints (the size of the original artwork) will be sent to you in a flat package so that you do not have to deal with unrolling it from a tube and flattening it out. It will be ready to frame!
What if my print gets damaged in transit?
If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.